TGWF115PQM – What does the Overcharge Switch feature do?
When charging a battery it will automatically discontinue charging when it is […]
TGWF115PQM – What does the Overcharge Switch feature do? Read More »
Technical Support
For troubleshooting/frequently asked technical related questions
TGWF115PQM – What is the Light Mode?
There are 4 options. option 1 LED indicator will be on meaning
TGWF115PQM – What is the Light Mode? Read More »
TGWF115PQM – What does the Relay Status feature do?
After a power outage and power and network are restored the plug
TGWF115PQM – What does the Relay Status feature do? Read More »
TGWF115PQM – How does the Circulate feature work?
“The way the Circulate feature works, you will set a time schedule
TGWF115PQM – How does the Circulate feature work? Read More »
TGWF115PQM – How does the Random feature work?
“The way the Random feature works, you will set a time schedule
TGWF115PQM – How does the Random feature work? Read More »
TDODS5-120 – How would I know which mode is OCC and VAC?
Press and hold down both Up and Down bottons for 5 seconds,
TDODS5-120 – How would I know which mode is OCC and VAC? Read More »
TDODS5-120 – The instructions say that for 3-way connections, you also need a TDS3K, but I cannot find this on the website,help?
We currently do not have the add on switch TDS3K, it will
TGWFSC8 – Can I use this as a dimmer switch?
No, this is not a dimmer switch but if you have our
TGWFSC8 – Can I use this as a dimmer switch? Read More »
TGDSFS3 – Can I install this switch in my bathroom?
We do not recommend installing this switch in your bathroom since it
TGDSFS3 – Can I install this switch in my bathroom? Read More »
TGSDS3 – I’ve noticed my dimmer feels a bit warm, is this nromal?
A dimmer increases or decreases the voltage to the lights, heat is
TGSDS3 – I’ve noticed my dimmer feels a bit warm, is this nromal? Read More »
USB In-Wall Outlet – Will TOPGREENER USB In-Wall outlets work as a data transfer port?
No, these devices are for charging only, there is no data transfer
USB In-Wall Outlet – Will TOPGREENER USB In-Wall outlets work as a data transfer port? Read More »
Sensor Switch – Can I install TopGreener sensor switch horizontally?
For maximum results, the sensor must be properly installed between the height
Sensor Switch – Can I install TopGreener sensor switch horizontally? Read More »
TDOS5-JD – Can I override the sensors’s Vacancy feature so that my lights will not turn off automatically?
No, you can’t override the sensor’s shut-off feature but you can manually
TGTTDL300 – Can I use this dimmer outside with my string lights?
This dimmer is not rated for outdoor use, unless used with a
TGTTDL300 – Can I use this dimmer outside with my string lights? Read More »
TSOS5 – The switch worked but now the lights are always on, even in the OFF position?
The internal relay is in a closed circuit, must be replace under
TSOS5 – The switch worked but now the lights are always on, even in the OFF position? Read More »
TDOS5-JD – The switch is keeping my lights always on and I unable to turn it off, help?
This device requires proper grounding to work. Check whether the LED indicator
TDOS5-JD – The switch is keeping my lights always on and I unable to turn it off, help? Read More »
Wi-Fi – Can I change the network in the TOPGREENER app?
You will need to Remove the device, factory reset it, and add
Wi-Fi – Can I change the network in the TOPGREENER app? Read More »
TGSDS3 – What type of dimmer switch is this?
This a MLV ( Magnetic Low Voltage ) forward phase dimmer switch.
TGSDS3 – What type of dimmer switch is this? Read More »
TR Receptacles – What exactly does tamper-resistant mean? If I shove a screwdriver into one socket, does it zap, or does something need to be pushed into both holes?
In receptacles, tamper-resistant refers to the safety mechanism built in to the
TGWF500D – Will this fit my existing wall plate?
Top Greener’s devices are built to industry standards. They will fit any
TGWF500D – Will this fit my existing wall plate? Read More »