Customer Service and Ordering Inquiries

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On this page you can find answers to the most common customer inquiries we receive to help better assist you.

Still need additional help? Reach out to us at support@topgreener.com or call us at (844) 390-2568.

Need Technical related assistance? Click Here.

Do you offer large quantity discounts?

Yes we do! Please contact us directly, indicating the product name and the quantity you wish to purchase. We will respond with a personalized quote. Send all inquiries to sales@topgreener.com.

I want to cancel my order, how do I do this?

For fastest service, we recommend contacting us at support@topgreener.com or calling us at (714) 569-9988. Please be sure to inform us of your cancellation request as soon as possible once you have decided to do so, as our team ships your items out very quickly. Our office hours are 8:00 AM-4:00 PM, Monday through Friday, PST. We cannot guarantee the cancellation of an order, as it may have already shipped.

How do I change my shipping address for an order I placed?

To change the shipping address on your order, this must be requested as soon as possible. Call (714) 569-9988 or write to us at support@topgreener.com. Our office hours are 8:00 AM-4:00 PM, Monday through Friday, PST. We will do our best to accommodate.

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