Press and Hold the button on the device for about 5 seconds and it will enter pairing mode and start rapidly flashing.
Press and Hold the button on the device for about 5 seconds and it will enter pairing mode and start rapidly flashing.
What if this does not reset the plug?
If i hold the power button, nothing happens.
Do I have a faulty unit?
Hi Francis,
Please contact Tech Support for further assistance. You can reach them at support@topgreener.com.
Thanks,
Jared
Every time I move I hate these plugs more and more. They are so difficult to reset. If I do get the light flashing it won’t pair most the time I can’t even get the light flashing on the smart plug. Super irritating.
How do I reset the wall plug if on/off switch doesn’t work. It’s broken.
Hi Fahim,
Sorry to hear about that. If the device is broken then it would need to be replaced under warranty. Please contact support@topgreener.com for more assistance.